Enjoy the Faubourg spirit in complete safety with our new label Accor Group ALLSafe Cleanliness & Prevention.

This magnificent program ensures the implementation of the most stringent cleaning standards and operational protocols in the hospitality world. ALLSafe standards are developed, approved and monitored by Bureau Veritas, the world leader in hygiene and cleanliness inspection. This expertise allows us to adapt to new requirements, now and for the future, so that you can continue to fully enjoy the Sofitel Paris Le Faubourg and its lifestyle Live the French way.

THE SOFITEL PARIS LE FAUBOURG COMMITMENT

SOCIAL DISTANCING

Wearing mask mandatory for guests and staff

Control of the access to the hotel

Floor markers showing the safety distances and avoiding crossings

Only one person or one family by elevator car

Plexiglass counter walls on the reception desks

Valet or porter service currently suspended

Hammam and massages service currently suspended

DIGITALIZATION

Online check-in and check-out

Invoices by e-mail

Online information

Recommended credit card payment

STRENGTHENING OF HYGIENE MEASURES

Mandatory wearing of mask for guests and staff

Supply of hydroalcoholic gel or disinfectant wipes dispensers at each point of contact

Disinfection of surfaces, handles, tables, taps, call buttons …

Removal of items that cannot be regularly decontaminated

Regular maintenance of ventilation filters, increased ventilation and additional ventilation by opening windows, frequent cleaning of elevators

Regular maintenance of vacuum filters

ROOMS & SUITES

Opening of a limited number of rooms and suites

Rooms left empty for at least 24 hours before any new allocation

Daily ventilation of rooms

Sanitary customer kit including a mask and a hydroalcoholic gel offered

Daily renewal of the towels presented wrapped

Laundry cleaning in order to eliminate any risk of biological contamination

Renewal of hospitality products, even unused

Minibar currently suspended

Courtesy tray *

Turn down service *

New room allocation in case of a required technical intervention

Maintenance of the laundry service *

Newspapers, stationery, iron and ironing board are available on request

* in compliance with the most rigorous hygiene

FOOD & BEVERAGE

• Breakfast

In-room continental breakfast * : Menu

Continental breakfast at Blossom restaurant and on the pation, only for hotel guests

• Food

Room Service 24 hours a day and 7 days on 7 * : Menu

Lunch at Blossom restaurant or Le Bar du Faubourg, from Monday to Friday

• Bar

Drinks service at Le Bar du Faubourg and outdoors

* Tray delivered to the door, covered dishes, masked and gloved waiter

STAFF

Staff trained in new procedures

Dedicated staff to limit interactions

Control of compliance with procedures by a dedicated manager

Disposable masks, gowns and gloves

Hygiene and distancing rules rigorously applied in the back office

Transit zone and security delays for deliveries

Decontamination area for fresh produce

INFORMATIONS

Display of protective measures taken and details of processes

Display of the instructions to be observed in each space

Roukaya, our Covid-19 referent is at your disposal to answer all your questions: Do not hesitate to contact her at: roukaya.aziz-alaoui@sofitel.com